LINGA PRIVACY POLICY

Please read this Privacy Policy carefully before using Linga.

Last updated August 7, 2023

Introduction

This privacy policy will explain how our organization uses the personal data we collect from you when you use our application.

Who may use the Service?

Age Requirements

You must be at least 13 years old to use the Service.

Permission by Parent or Guardian

If you are under 18, you represent that you have your parent or guardian’s permission to use the Service. Please have them read this Agreement with you.

If you are a parent or legal guardian of a user under the age of 18, by allowing your child to use the Service, you are subject to the terms of this Agreement and responsible for your child’s activity on the Service.

Your Use of the Service

Content on the Service

The content on the Service includes books, graphics, photos, text and other materials whether provided by you, Linga.io or a third-party (collectively, "Content”).

Content is the responsibility of the person or entity that provides it to the Service. Linga.io is under no obligation to host or serve Content. If you see any Content you believe does not comply with this Agreement, including by violating the law, you can report it to us.

Permissions and Restrictions

You may access and use the Service as made available to you, as long as you comply with this Agreement and applicable law. You may view Content for your personal, non-commercial use.

The following restrictions apply to your use of the Service. You are not allowed to:

1. Access, reproduce, download, distribute, transmit, display, sell, license, alter, modify or otherwise use any part of the Service or any Content except:
   (a) as expressly authorized by the Service; or
   (b) with prior written permission from Linga.io and,
   (c) if applicable, the respective rights holders;
2. Access the Service using any automated means (such as robots, botnets or scrapers) except
   (a) in the case of public search engines, in accordance with Linga.io robots.txt file; or (b) with Linga.io prior written permission;
3. Circumvent, disable, fraudulently engage with, or otherwise interfere with any part of the Service (or attempt to do any of these things), including security-related features or features that
   (a) prevent or restrict the copying or other use of Content or
   (b) limit the use of the Service or Content;
4. Collect or harvest any information that might identify a person (for example, usernames), unless permitted by that person;
5. Use the Service to distribute unsolicited promotional or commercial content or other unwanted or mass solicitations;
6. Use the Service to sell any advertising, sponsorships, or promotions placed on, around, or within the Service or Content.

Inappropriate content

1. Explicit content meant to be sexually gratifying is not allowed on Linga.io.
2. Linga.io doesn’t allow content that encourages dangerous or illegal activities that risk serious physical harm or death.
3. Content that threatens individuals is not allowed on Linga.io. We also do not allow content that targets an individual with prolonged or malicious insults based on intrinsic attributes, including their protected group status or physical traits.

Reservation

Using the Service does not give you ownership of or rights to any aspect of the Service, including user names or any other Content posted by others or Linga.io.

User information

What kind of information do we collect

We may collect information, such as Your name and email address that You provide us with (via email or by other means) to obtain customer support services or for other purposes of communication that You initiate. We also collect information You provide: on your native language, purposes of App use, English level and preferences as regards learning process, such as your preferred time frame, favourite topics, genders etc.

We may also collect information that does not directly identify You, as listed below.

Information collected automatically

• Usage information: information about the use of the App, such as frequency of use, engagement with particular features, which sections of the App user visits and common use patterns.
• Device information: may include information specific to Your mobile device (e.g., OS Version, hardware model, unique device identifier, mobile network information); information about Your logging in, use of features, functions, or notifications on the device. We also collect and use Your Apple Identifier for Advertising (IDFA) and Google Advertising ID (AAID) to understand how You find our App. These number values are not permanently tied to Your device and, depending on Your operating system, You can reset it through Your device settings
• Location: IP address, time zone, mobile service provider.
• Cookies. A cookie is a small amount of data stored on Your device used as an anonymous unique identifier. Please note that cookies commonly do not contain personal information. This Service does not use these cookies explicitly.

What do we collect this information for

• enhancing Your user experience on our Application by operating, maintaining, and providing You with all of the content and features of the Services, including via in-app experience personalization ("maintaining Service functionality purposes");
• providing You with customer support. We may use Your Information to respond to Your requests for technical support, Service information or to any other communication You initiate (“customer support purposes”);
• performing research and analysis about Your use of, or interest in, our products, services or content, or products, services or content offered by others (“analytics purposes”);
• communicating with You via push notifications and/or through other digital methods about App updates (App information). You can opt out of receiving push notifications by changing the settings on Your device;
• arranging of advertising campaigns, analysis of advertising campaigns effectiveness ("marketing purposes") to the extent permitted by the law;
• detecting and resolving any fraud or other illegal or undesirable user behavior;
• taking legally-required actions.

With whom do we share this information and how may we disclose it

I. Service Providers

We may share Your information with third parties that perform certain services on our behalf, such as our authorized service providers or analytics providers. In general, the third-party providers engaged by us will only collect, use and disclose Your information to the extent necessary to allow them to perform the services they provide to us, e.g. facilitating our Service and analyzing how our Service is used. Please note that they are obligated not to disclose or use the information for any other purpose.

You can learn more about service providers with whom we may share Your information as described above hereunder, along with links to such service providers privacy policies, which we recommend You to read:

1. Smartlook

We use Smartlook for analytics purposes, specifically for research and analysis of users’ interaction with the Application.

Smartlook helps us to understand, in particular, how users find our App (for example, which advertiser served an ad that led You to our App in application store). Smartlook also provides us with different analytics tools that enable us to research and analyze Your use of the Service.

In order to receive these services from Smartlook, we share such data as:

• device type and model, CPU, system language, memory, OS version, Wi-Fi status, time stamp and zone, device motion parameters and carrier (“technical information”);
• information relating to Your actions in the App, such as: downloads and installations of Applications, and other interactions, events and actions, such as add to cart, in-app purchases made, clicks, engagement time etc. (“engagement information”);
• IP address (which may also provide general location information) and other unique identifiers (“technical identifiers”).

You can learn more about the Smartlook Privacy Policy here: https://help.smartlook.com/en/articles/3244452-privacy-policy

2. HETZNER CLOUD

We use Hetzner Cloud Services, which is a hosting and backend service provided by Hetzner, for data hosting and enabling our Application to operate and be distributed to its users. To interact with our backend service we use: https://api.linga.io

You can learn more about the Hetzner Privacy Policy here: https://www.hetzner.com/rechtliches/agb/ and https://www.hetzner.com/rechtliches/datenschutz/.

3. Amplitude

We use Amplitude for analytics and customer support purposes, specifically to understand how customers use our App.

As for analytics purposes, Amplitude helps us to understand, in particular, how users find our App (for example, which advertiser had delivered an ad that led You to our App in the App store). Amplitude also provides us with different analytics tools that enable us to research and analyze Your use of the Service, which helps us to decide what Application features we should focus on.

As for customer support purposes, Amplitude helps us to respond to Your requests for technical support. For example, it enables us to track Your interaction with our App and in order to detect particular technical issues with the App.

In order to receive those services from Amplitude, we share such data as:

• Platform, device type (phone or tablet), device family, country, city, region, carrier, OS, time zone, language, IP Address, locale, referral source (“technical information”);
• Your interaction with the App (i.e. taps on the particular screens) (“user related information”)
• Unique identifiers.

Amplitude is EU-US Privacy Shield certified, which You can verify and learn more about here: https://www.privacyshield.gov/participant?id=a2zt000000001XZAAY&status=Active .

You can learn more about the Amplitude Privacy Policy here: https://amplitude.com/privacy .

4. Sentry

Sentry is an error tracking service, which helps us understand errors that occur in App, analyze, and improve our Application for You.

With the Firebase help we can collect and analyze the following information:

• device type and model, CPU, system language, memory, OS version, Wi-Fi status, time stamp and zone, device motion parameters and carrier (“technical information”);

You can learn more about the Sentry Privacy Policy here: https://sentry.io/privacy/.

International data transfers

Please note that our business is global, so when You provide Your information through our Service, the information may be sent to servers located in different countries around the world.

If You reside in the European Economic Area, please note that we take all adequate security measures to provide suitable safeguards due to data transfer to third countries. Our sub-processors located in such countries are also bound by respective data transfer agreements between them and us to provide all available legal security measures in regard to data privacy. Should You have questions concerning data transfer to third countries please contact us at contact@linga.io. Subject to applicable law, we may charge for this service and will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law.

How You Can Access Information That You Provided Us With

If You would like to update, correct, receive or erase any information that You have provided to us in the course of customer support services or through other communication initiated by You, please contact us via email at contact@linga.io.

Your Content and Conduct

Uploading Content

If you choose to upload Content, you must not submit to the Service any Content that does not comply with this Agreement or the law. For example, the Content you submit must not include third-party intellectual property (such as copyrighted material) unless you have permission from that party or are otherwise legally entitled to do so. You are legally responsible for the Content you submit to the Service. We may use automated systems that analyze your Content to help detect infringement and abuse, such as spam, malware, and illegal content.

Rights you Grant

You retain ownership rights in your Content. However, we do require you to grant certain rights to Linga.io as described below.

License to Linga.io

By providing Content to the Service, you grant to Linga.io a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use that Content (including to reproduce, distribute, prepare derivative works, display and perform it) in connection with the Service and Linga.io (and its successors' and Affiliates') business, including for the purpose of redistributing part or all of the Service. The Content provided to the Service will be maintained in strict confidentiality and not be made accessible to other users.

Duration of License

The licenses granted by you continue for a commercially reasonable period of time after you remove or delete your Content from the Service. You understand and agree, however, that Linga.io may retain, but not display, distribute, or perform, server copies of your content that have been removed or deleted.

Removing Your Content

You may remove your Content from the Service at any time. You must remove your Content if you no longer have the rights required by these terms.

Removal of Content by Linga.io

If we reasonably believe that any Content is in breach of this Agreement or may cause harm to Linga.io, our users, or third parties, we may remove or take down that Content in our discretion. We will notify you with the reason for our action unless we reasonably believe that to do so:

(a) would breach the law or the direction of a legal enforcement authority or would otherwise risk legal liability for Linga.io or our Affiliates;

(b) would compromise an investigation or the integrity or operation of the Service; or

(c) would cause harm to any user, other third party, Linga.io or our Affiliates.

Copyright Protection

If you believe your copyright has been infringed on the Service, please send us a notice.

We respond to notices of alleged copyright infringement according to the current Terms & Conditions. Linga.io's policies provide for the termination, inappropriate circumstances, or repeat infringers’ access to the Service.

Account Suspension & Termination

Terminations by You

You may stop using the Service at any time. In that case all your data will be removed in a reasonable time automatically.

Terminations and Suspensions by Linga.io for Cause

The are known cases when your access to the Service could be restricted:

(a) you materially or repeatedly breach this Agreement;

(b) we are required to do so to comply with a legal requirement or a court order; or

(c) we believe there has been conduct that creates (or could create) liability or harm to any user, other third party, Linga.io or our Affiliates.

Terminations by Linga.io for Service Changes

Linga.io may terminate your access to all or part of the Service if Linga.io believes, in its sole discretion, that provision of the Service to you is no longer commercially viable.

Notice for Termination or Suspension

We will notify you with the reason for termination or suspension by Linga.io unless we reasonably believe that to do so:

(a) would violate the law or the direction of a legal enforcement authority, or would otherwise risk legal liability for Linga.io or our Affiliates;

(b) would compromise an investigation or the integrity or operation of the Service; or

(c) would cause harm to any user, other third party, Linga.io or our Affiliates.

Other Legal Terms

Warranty Disclaimer

Other than as expressly stated in this agreement or as required by law, the service is provided “as is” and Linga.io does not make any specific commitments or warranties about the service. for example, we don’t make any warranties about:

(a) the content provided through the service;

(b) the specific features of the service, or its accuracy, reliability, availability, or ability to meet your needs; or

(c) that any content you submit will be accessible on the service.

Limitation of Liability

Except as required by applicable law, Linga.io, its affiliates, officers, directors, employees and agents will not be responsible for any loss of profits, revenues, business opportunities, goodwill, or anticipated savings; loss or corruption of data; indirect or consequential loss; punitive damages caused by:

1. errors, mistakes, or inaccuracies on the service;
2. personal injury or property damage resulting from your use of the service;
3. any unauthorized access to or use of the service;
4. any interruption or cessation of the service;
5. any viruses or malicious code transmitted to or through the service by any third party;
6. any content whether submitted by a user or Linga.io, including your use of content; and/or
7. the removal or unavailability of any content.

This provision applies to any claim, regardless of whether the claim asserted is based on warranty, contract, tort, or any other legal theory.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Therefore, You are advised to check our Service occasionally to inform Yourself of any changes. We will notify You of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. Your continued use of the Application after changes to the Privacy Policy have been posted will constitute Your acceptance of such changes.

Contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: support@linga.io